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Get the support you need to make the most of Falak for your family
Frequently Asked Questions
How do I set up my family account?
Download the Falak app, create a parent account, and invite family members. You can then create personalized quests and set up the reward system for your children.
What age groups is Falak designed for?
Falak is designed for children ages 5-16, with age-appropriate tasks and rewards that can be customized by parents to match their child's developmental stage.
How does the reward system work?
Children earn sparks by completing tasks and building positive habits. These sparks can be redeemed for meaningful rewards that parents set up, encouraging continued engagement.
Can I track multiple children?
Yes! Falak supports multiple children per family account. Each child has their own profile, progress tracking, and customized quest system.
Is my family's data secure?
Absolutely. We use industry-standard encryption and never share personal data with third parties. Your family's privacy and security are our top priorities.
How do I cancel my subscription?
You can cancel your subscription anytime through your account settings in the app or by contacting our support team. Your access will continue until the end of your billing period.